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Marketing Tools

Detailed instructions of best practices and how to utilize the marketing tools.

1. Campaigns

Purpose: Organize and measure the end-to-end performance of marketing initiatives.
How to Use:

  • Create a new campaign for product launches, events, webinars, or quarterly themes.

  • Associate assets (emails, pages, ads, social posts, CTAs, forms).

  • Use Performance tab to track influence on contacts, revenue, sessions, and conversions.
    Best Use Cases:

  • Multi-channel initiatives

  • Cross-department reporting

  • Executive performance dashboards


2. Ads

Purpose: Run, manage, and measure paid media across Google, Meta, and LinkedIn.
How to Use:

  • Connect ad accounts and sync CRM audiences.

  • Build campaigns directly inside HubSpot or import existing ones.

  • Use auto-syncing for smart lists (retargeting, suppression, lookalikes).
    Best Use Cases:

  • Lead generation and retargeting

  • Closed-loop reporting to CRM

  • Smart suppression to reduce wasted spend


3. Marketing Email

Purpose: Send and automate marketing emails at scale.
How to Use:

  • Build emails via drag-and-drop or saved templates.

  • Personalize via CRM tokens.

  • A/B test subject lines, send times, or content blocks.
    Best Use Cases:

  • Nurture sequences

  • Product announcements

  • Event promotion

  • Behavioral follow-ups


4. Lists (Active & Static)

Purpose: Segment contacts based on behavior, demographics, or database attributes.
How to Use:

  • Use Active lists to automatically update segments.

  • Use Static lists for one-off sends or event attendance logs.
    Best Use Cases:

  • Lead scoring

  • Nurture eligibility

  • Dynamic ad audiences

  • ABM cohort targeting


5. Forms

Purpose: Capture lead data from website traffic and convert visitors to contacts.
How to Use:

  • Build embedded forms, pop-ups, or standalone landing page forms.

  • Map form fields to contact properties.

  • Trigger workflows off submissions.
    Best Use Cases:

  • Ebook downloads

  • Demo requests

  • Newsletter signup

  • Multi-step event registration


6. Landing Pages & Website Pages

Purpose: Publish optimized conversion pages without needing developers.
How to Use:

  • Use drag-and-drop modules for layout.

  • Apply A/B testing for headlines, CTAs, or images.

  • Associate pages with a campaign to track revenue influence.
    Best Use Cases:

  • Lead gen pages

  • Webinar registration

  • Product pillar content

  • Gated content experiences


7. Blog & SEO Tools

Purpose: Build content that drives organic traffic and keyword visibility.
How to Use:

  • Use SEO recommendations to improve ranking.

  • Manage pillar pages and topic clusters.

  • Schedule and optimize blog content using on-page recommendations.
    Best Use Cases:

  • Content marketing foundation

  • Topic cluster strategy

  • Organic lead generation

  • Long-term traffic growth


8. Calls-to-Action (CTAs) – Modern CTA Tool

Purpose: Create trackable buttons, banners, and visual elements that convert.
How to Use:

  • Build CTAs visually in the CTA module.

  • Embed them in pages, blogs, emails.

  • Review CTA analytics to optimize click-through rate (CTR).
    Best Use Cases:

  • Conversion optimization

  • Dynamic personalization by lifecycle stage

  • A/B testing CTA variants


9. Social Media

Purpose: Publish, schedule, and report on social content across major platforms.
How to Use:

  • Connect LinkedIn, Meta, X, and Instagram accounts.

  • Create posts with brand kits for consistent visuals.

  • Track clicks, engagements, and attributed contacts.
    Best Use Cases:

  • Scheduled content cadences

  • Social listening & engagement

  • Campaign promotion

  • Performance reporting


10. Marketing Automation (Workflows)

Purpose: Automate communication, lead nurturing, scoring, data cleanup, and routing.
How to Use:

  • Trigger workflows based on form submissions, lifecycle changes, website behavior, email interactions, or custom events.

  • Build branches for personalized experiences.

  • Update properties, assign owners, send emails, create tasks.
    Best Use Cases:

  • Lifecycle stage automation

  • Lead scoring

  • Nurture sequences

  • CRM data hygiene

  • Sales handoff processes


11. Lead Scoring

Purpose: Identify high-quality leads based on engagement, firmographics, and behavior.
How to Use:

  • Configure scoring rules (page visits, submissions, email interactions, industry, company size).

  • Trigger alerts and routing based on score thresholds.
    Best Use Cases:

  • MQL definition

  • Sales prioritization

  • Predictive nurturing

  • Revenue attribution


12. Marketing Events (Native Integration or Custom Events)

Purpose: Track attendance, engagement, and ROI for webinars and in-person events.
How to Use:

  • Integrate Zoom, GoToWebinar, or Eventbrite.

  • Track registrations, attendance, follow-up performance.
    Best Use Cases:

  • Webinar funnels

  • Post-event follow-up nurtures

  • Pipeline attribution


13. HubSpot Files (File Manager)

Purpose: Store and manage digital assets used in marketing content.
How to Use:

  • Upload images, PDFs, videos, and documents.

  • Organize via folders by campaign, team, or year.

  • Use file URLs in emails, pages, and CTAs.
    Best Use Cases:

  • Asset management

  • Content governance

  • Branding consistency


14. HubSpot Brand Kit (Branding Tools)

Purpose: Maintain brand consistency across all marketing assets.
How to Use:

  • Upload color palette

  • Upload logo

  • Configure default fonts

  • Apply brand styles across emails, CTAs, landing pages
    Best Use Cases:

  • Visual brand governance

  • Rapid content creation

  • Onboarding new team members


15. Breeze AI (Content Agent, Email Agent, Social Agent)

Purpose: AI-powered content creation and optimization tools built directly into Marketing Hub.
How to Use:

  • Generate full campaign content packages

  • Draft blogs, emails, and social posts

  • Summarize analytics and insights
    Best Use Cases:

  • Accelerating content creation

  • Maintaining brand voice at scale

  • Enhancing personalization


16. Reporting, Dashboards & Attribution

Purpose: Measure full-funnel performance of marketing activity.
How to Use:

  • Build dashboards by funnel stage or team

  • Use multi-touch attribution to understand impact

  • Export or schedule stakeholder reports
    Best Use Cases:

  • Executive reporting

  • Lead source analysis

  • ROI measurement

  • Funnel conversion tracking