Marketing Tools
Detailed instructions of best practices and how to utilize the marketing tools.
1. Campaigns
Purpose: Organize and measure the end-to-end performance of marketing initiatives.
How to Use:
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Create a new campaign for product launches, events, webinars, or quarterly themes.
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Associate assets (emails, pages, ads, social posts, CTAs, forms).
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Use Performance tab to track influence on contacts, revenue, sessions, and conversions.
Best Use Cases: -
Multi-channel initiatives
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Cross-department reporting
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Executive performance dashboards
2. Ads
Purpose: Run, manage, and measure paid media across Google, Meta, and LinkedIn.
How to Use:
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Connect ad accounts and sync CRM audiences.
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Build campaigns directly inside HubSpot or import existing ones.
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Use auto-syncing for smart lists (retargeting, suppression, lookalikes).
Best Use Cases: -
Lead generation and retargeting
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Closed-loop reporting to CRM
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Smart suppression to reduce wasted spend
3. Marketing Email
Purpose: Send and automate marketing emails at scale.
How to Use:
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Build emails via drag-and-drop or saved templates.
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Personalize via CRM tokens.
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A/B test subject lines, send times, or content blocks.
Best Use Cases: -
Nurture sequences
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Product announcements
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Event promotion
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Behavioral follow-ups
4. Lists (Active & Static)
Purpose: Segment contacts based on behavior, demographics, or database attributes.
How to Use:
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Use Active lists to automatically update segments.
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Use Static lists for one-off sends or event attendance logs.
Best Use Cases: -
Lead scoring
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Nurture eligibility
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Dynamic ad audiences
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ABM cohort targeting
5. Forms
Purpose: Capture lead data from website traffic and convert visitors to contacts.
How to Use:
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Build embedded forms, pop-ups, or standalone landing page forms.
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Map form fields to contact properties.
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Trigger workflows off submissions.
Best Use Cases: -
Ebook downloads
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Demo requests
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Newsletter signup
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Multi-step event registration
6. Landing Pages & Website Pages
Purpose: Publish optimized conversion pages without needing developers.
How to Use:
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Use drag-and-drop modules for layout.
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Apply A/B testing for headlines, CTAs, or images.
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Associate pages with a campaign to track revenue influence.
Best Use Cases: -
Lead gen pages
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Webinar registration
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Product pillar content
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Gated content experiences
7. Blog & SEO Tools
Purpose: Build content that drives organic traffic and keyword visibility.
How to Use:
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Use SEO recommendations to improve ranking.
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Manage pillar pages and topic clusters.
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Schedule and optimize blog content using on-page recommendations.
Best Use Cases: -
Content marketing foundation
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Topic cluster strategy
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Organic lead generation
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Long-term traffic growth
8. Calls-to-Action (CTAs) – Modern CTA Tool
Purpose: Create trackable buttons, banners, and visual elements that convert.
How to Use:
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Build CTAs visually in the CTA module.
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Embed them in pages, blogs, emails.
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Review CTA analytics to optimize click-through rate (CTR).
Best Use Cases: -
Conversion optimization
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Dynamic personalization by lifecycle stage
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A/B testing CTA variants
9. Social Media
Purpose: Publish, schedule, and report on social content across major platforms.
How to Use:
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Connect LinkedIn, Meta, X, and Instagram accounts.
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Create posts with brand kits for consistent visuals.
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Track clicks, engagements, and attributed contacts.
Best Use Cases: -
Scheduled content cadences
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Social listening & engagement
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Campaign promotion
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Performance reporting
10. Marketing Automation (Workflows)
Purpose: Automate communication, lead nurturing, scoring, data cleanup, and routing.
How to Use:
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Trigger workflows based on form submissions, lifecycle changes, website behavior, email interactions, or custom events.
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Build branches for personalized experiences.
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Update properties, assign owners, send emails, create tasks.
Best Use Cases: -
Lifecycle stage automation
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Lead scoring
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Nurture sequences
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CRM data hygiene
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Sales handoff processes
11. Lead Scoring
Purpose: Identify high-quality leads based on engagement, firmographics, and behavior.
How to Use:
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Configure scoring rules (page visits, submissions, email interactions, industry, company size).
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Trigger alerts and routing based on score thresholds.
Best Use Cases: -
MQL definition
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Sales prioritization
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Predictive nurturing
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Revenue attribution
12. Marketing Events (Native Integration or Custom Events)
Purpose: Track attendance, engagement, and ROI for webinars and in-person events.
How to Use:
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Integrate Zoom, GoToWebinar, or Eventbrite.
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Track registrations, attendance, follow-up performance.
Best Use Cases: -
Webinar funnels
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Post-event follow-up nurtures
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Pipeline attribution
13. HubSpot Files (File Manager)
Purpose: Store and manage digital assets used in marketing content.
How to Use:
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Upload images, PDFs, videos, and documents.
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Organize via folders by campaign, team, or year.
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Use file URLs in emails, pages, and CTAs.
Best Use Cases: -
Asset management
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Content governance
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Branding consistency
14. HubSpot Brand Kit (Branding Tools)
Purpose: Maintain brand consistency across all marketing assets.
How to Use:
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Upload color palette
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Upload logo
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Configure default fonts
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Apply brand styles across emails, CTAs, landing pages
Best Use Cases: -
Visual brand governance
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Rapid content creation
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Onboarding new team members
15. Breeze AI (Content Agent, Email Agent, Social Agent)
Purpose: AI-powered content creation and optimization tools built directly into Marketing Hub.
How to Use:
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Generate full campaign content packages
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Draft blogs, emails, and social posts
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Summarize analytics and insights
Best Use Cases: -
Accelerating content creation
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Maintaining brand voice at scale
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Enhancing personalization
16. Reporting, Dashboards & Attribution
Purpose: Measure full-funnel performance of marketing activity.
How to Use:
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Build dashboards by funnel stage or team
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Use multi-touch attribution to understand impact
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Export or schedule stakeholder reports
Best Use Cases: -
Executive reporting
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Lead source analysis
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ROI measurement
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Funnel conversion tracking